New Zealand Consumer Law Practice Exam 2025 – Complete Test Prep

The statement about consumer guarantees being true is that they apply universally to all consumers. This means that the legal protections and rights provided under the Consumer Guarantees Act are not contingent on the price of the product, the nature of the business, or any promotional offering. Every consumer, regardless of their status or the amount they spend, has the right to receive products and services that meet certain guarantees, such as being of acceptable quality, fit for purpose, and as described.

This comprehensive coverage aims to provide all consumers, irrespective of whether they are purchasing low-cost items or high-value products, with the same basic level of protection. It also emphasizes the importance of ensuring that all consumers are treated fairly, instilling confidence in the marketplace.

Other options may present scenarios that do not accurately reflect the nature of consumer guarantees. For example, they may suggest that these guarantees can be optional, apply only to specific price points, or be contingent upon promotional conditions, which is not consistent with established consumer law.